Terms & Conditions

Overview

These Terms & Conditions govern the use of services provided by Eighty Eight Management Limited, a company registered in England and Wales. By engaging our services, you agree to these terms in full. If you do not agree, you should not proceed with any service engagement.

Our Services

Eighty Eight Management Limited provides specialist cleaning, clinical waste handling, pest control, food hygiene recovery and practical compliance reviews for regulated settings in the West Midlands, with work elsewhere in the UK by arrangement following scope and availability checks. Services are delivered under individual written contracts between Eighty Eight and the client.

Quotations & Pricing

All quotations are provided in writing and are valid for 30 days from the date of issue unless otherwise stated. Prices are exclusive of VAT unless explicitly stated otherwise. We reserve the right to revise pricing where the scope of work changes materially from the original brief.

Payment Terms

Unless agreed otherwise in writing, payment is due within 30 days of the date of invoice. We reserve the right to charge interest on overdue invoices at 8% above the Bank of England base rate in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. We also reserve the right to suspend services where invoices remain unpaid beyond agreed terms.

Cancellation

Cancellation terms are specified in each individual service agreement. Where no specific terms are agreed, a minimum of 48 hours' notice is required for cancellation of scheduled services. Cancellations with less than 48 hours' notice may be subject to a cancellation charge equivalent to the full cost of the scheduled service.

Client Responsibilities

The client is responsible for:

• Providing accurate and complete information prior to service delivery
• Ensuring safe and appropriate access to premises at the agreed time
• Informing Eighty Eight of any known hazards, risks or special requirements on site
• Ensuring relevant staff or representatives are available where required

Liability

Eighty Eight Management Limited carries £10 million Public Liability Insurance and £5 million Employers' Liability Insurance. Our liability is limited to direct losses arising from proven negligence on our part. We do not accept liability for indirect or consequential losses, loss of profit, or losses arising from inaccurate information provided by the client.

Confidentiality

Both parties agree to keep confidential any information disclosed in connection with the provision of services that is not publicly available. This obligation survives termination of the service agreement.

Data Protection

We process personal data in accordance with UK GDPR. Full details are set out in our Privacy Policy, available on our website.

Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

We may update these Terms & Conditions from time to time. The date at the top of this page reflects the most recent revision. Continued engagement with our services following any changes constitutes acceptance of the updated terms.

Contact

For any queries regarding these terms, contact us at info@eightyeightfm.com or call 01902 239088.